Contact Us

We’re here to help with questions about products, orders, shipping, returns, or anything else related to your Tidvaro experience.

If you need assistance, please reach out to us by email. When contacting us about an order, including your order number and relevant details will help us understand your request more efficiently.

Customer Support

Email: [email protected]

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

We aim to provide clear and helpful assistance and will review your inquiry based on the information provided.

Business Information

BRAND: Tidvaro
LEGAL COMPANY NAME: ZILEAN INTERNATIONAL TRADE LIMITED
OWNER / REPRESENTATIVE: Wang Zhongyan
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +852 47109839
WEBSITE: tidvaro.com
BUSINESS ADDRESS: Unit 15, R/F, Kam Teem Industrial Building, 135 Connaught Road West, Sai Ying Pun, Hong Kong

How We Can Help

You can contact us regarding:

• Product questions
• Order information
• Shipping and delivery
• Returns and refunds
• Order changes or cancellations
• General website inquiries

We appreciate your interest in Tidvaro and will do our best to provide useful information and assistance with your request.